Privacy Policy — GGWAR.com

Last updated: 2025

GGWAR.com (“GGWAR”, “we”, “us”, “our”) operates the website https://ggwar.com (the “Website”).

This Privacy Policy explains:

what personal data we collect,
how we use, store, and share it,
who may have access to it,
and what rights you have as a user (“Customer”, “you”).

“Personal data” means any information that directly identifies you or can be used to identify you indirectly.
We may also process anonymized and aggregated data for analytics and statistics. Such data does not allow us to identify you personally and may be shared with third parties.

1. Why We Collect and Process Data

We process personal data only when we have a legal basis to do so, including:

Contract performance – to create and manage your account, process orders, and deliver Services.
Legal obligations – to comply with laws, tax rules, accounting, anti-fraud, and similar requirements.
Legitimate interests – to secure our Website, prevent abuse, improve Services, and perform analytics.
Your consent – for marketing emails, cookies (where required), and certain types of tracking.

2. What Data We Collect

2.1. Basic Account Data

When you create an account, we may collect:

Email address (used as your login),
Chosen password.

This information is required to register and secure your account.

2.2. Transaction and Payment Data

When you purchase Services, we may collect:

Name and surname,
Country or region,
Payment-related details (via payment processors).

If you pay by bank card or similar methods, typical card data (cardholder name, card number, expiry date, security code) is processed by our payment processors, not stored in full by GGWAR.com. This is needed to complete the transaction and perform anti-fraud checks.

2.3. Data You Explicitly Provide

We may collect any information you voluntarily submit, including:

Messages sent via online chat or contact forms,
Information provided to support when resolving issues,
Data you type when placing orders or filling out forms,
Information submitted during promotions, surveys, or feedback.

2.4. Usage Data (Website Interaction)

We collect information about how you use the Website, such as:

IP address,
Browser type and version,
Device information and operating system,
Pages visited, time spent, clicks, and actions,
Referrer URLs and general usage logs.

We may also collect “website statistics,” including your preferences for certain sections, time of visits, and general device identifiers, to optimize performance and user experience and to protect from bots and abuse.

3. Cookies and Similar Technologies

We use cookies and similar technologies (pixels, tags, identifiers) to:

remember your preferences,
analyze Website performance,
improve usability,
support security and fraud prevention,
provide or improve marketing and analytics.

Most browsers accept cookies by default, but you can change your browser settings to:

block cookies,
receive a notification when cookies are set,
delete stored cookies.

Please note: disabling certain cookies may affect Website functionality.

4. Google Analytics

We may use Google Analytics or similar analytics services.

These tools use cookies to help us understand how users interact with the Website (pages visited, time spent, etc.). This information is usually transmitted to and stored by the analytics provider.

You can disable analytics cookies through:

your browser settings, and/or
browser add-ons such as Google Analytics Opt-out (where available).

However, some parts of the Website may not function optimally without such cookies.

5. Marketing & Content Recommendations

With your consent (where required by law) or where allowed by applicable email marketing rules, we may send you:

news and updates about GGWAR.com,
information about Services,
promotions, discounts, and special offers.

We may use basic data (e.g., your order history or interaction with emails) to tailor these messages and track:

whether you opened the message,
which links you clicked.

You can opt out at any time by:

clicking the “unsubscribe” link in any marketing email, or
contacting us at support@ggwar.com.

Operational and service-related emails (e.g., password resets, order confirmations) are not considered marketing and will still be sent when necessary.

6. Who Has Access to Your Data

We may share your personal data with:

Our internal team / related entities – as needed to operate the Website and provide Services.
Payment processors – to process payments, prevent fraud, and comply with regulations.
Service providers (e.g., hosting, analytics, customer support tools, content delivery networks) – strictly for purposes such as hosting, email delivery, analytics, or security.
Legal or regulatory authorities – where required by law, court order, or to protect our rights.

We do not sell your personal data.

Certain parts of the Website (e.g., chat, comments, reviews) may be public. Any information you post there is visible to others and you share it at your own risk. If something is posted against your will, you may contact us and request its removal where feasible.

7. Data Retention

We store your personal data only for as long as it is needed for the purposes described in this Policy or as required by law.

In particular:

If you close your account, associated personal data is marked for deletion or anonymization, unless a longer retention period is required by law or necessary for legitimate interests (e.g., resolving disputes, enforcing our terms).
Transaction records and certain billing data may be retained for up to 10 years (or longer if required by tax/commercial law).
When consent is withdrawn (for example, marketing emails), we will stop processing data based on that consent, unless another legal basis exists.
In some cases, complete deletion is not possible for technical or legal reasons, but data may be anonymized so it can no longer be linked to you.

8. Your Rights (GDPR and Similar Laws)

Depending on your jurisdiction (e.g., if you are in the EU/EEA), you may have the following rights regarding your personal data:

8.1. Right of Access

You can request confirmation whether we process your personal data and request a copy of such data.

8.2. Right to Rectification

You can request correction of inaccurate or incomplete personal data.
You may also update certain information directly in your account settings (where available).

8.3. Right to Erasure (“Right to Be Forgotten”)

You may request that we delete your personal data when:

it is no longer needed for the purposes for which it was collected,
you withdraw consent (where processing is based on consent),
you have validly objected to the processing,
or we are required by law to erase it.

Note: Certain data cannot be erased if we are legally required to retain it, or if we need it to establish, exercise, or defend legal claims.

8.4. Right to Object

Where we process personal data based on legitimate interests, you may object.
We will stop processing unless we have compelling legitimate grounds or need the data for legal claims.

8.5. Right to Restrict Processing

You may request restriction of processing in cases defined by applicable laws (e.g., while we verify accuracy of data or assess an objection).

8.6. Right to Data Portability

You may request that we provide certain personal data in a structured, commonly used, machine-readable format so that you can transfer it to another controller, where legally applicable.

8.7. Right to Withdraw Consent

Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact us at support@ggwar.com.
We may need to verify your identity before acting on your request.

9. Minors

The minimum age to create an account on GGWAR.com is 13 years.

We do not knowingly collect personal data from children under this age.
If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Contact Information

If you have questions about this Privacy Policy or how your personal data is processed, you can contact us at:

Email: support@ggwar.com